Our After-sale Service
Shenzhen ZTUO Automation Equipment Co., Ltd. has established a wide range of marketing networks in the large and middle cities in China. And in Jiangsu, Beijing, Shanghai, Zhejiang, Fujian and other places to set up the maintenance service outlets.
At present, the customers at home and abroad at home and abroad have exceeded 5000 customers. For the lifting of the user's menace from the rear Automation Equipment Co Ltd, unitools actively implement the "management system of global information service", a full set of computer network, with professional level and high quality customer service service team, the automatic equipment users whenever and wherever they can enjoy the perfect "global information service".
INTERNET remote monitoring, information remote diagnosis service;
24 hour consultation hotline: 0755-27426343;
The customer service center is free to visit, and for a long time, SMT senior experts are invited to lecture for the customers
free of charge.
Spare goods warehouse and direct selling items of the showcases all over the big electronic stores.
The Changjiang River Delta and the Pearl River Delta customer service center is resident for life-long after-sales service engineer,
Ensure the quick response to the problem after receiving the customer complaint phone and put forward the solution
and the on-site treatment.
Guangdong province within 12 hours to arrive in the scene to deal with the actual problem;
The actual handling of the site within 48 hours of China's arrival;
During the free warranty period of the product, the service will be returned on a quarterly basis。
Free of charge for customers to provide production process and process improvement consultation, process operator training;
Free of charge to provide full range of technical guidance and training for customers.
Free daily maintenance and maintenance personnel training the production equipment for the customers.
Report the question to the customer and answer the answers at the fastest speed.
Lifetime maintenance, paid service only charge for artificial and material costs。